North Sikkim Family Tour with Nathula Pass

• Anything not mentioned in the confirmed Booking Voucher is excluded and may be chargeable.
• Nathula Pass remains closed every Monday.
• Gangtok Ropeway tickets are excluded and payable separately.
• Sightseeing is as per the confirmed itinerary. Transport is point-to-point and not on disposal.
• AC charges are extra if requested.
• Entry fees, personal expenses, optional activities, extra routes, and itinerary changes are excluded.
• Optional sightseeing such as Katao, Kala Patthar, Zero Point, Namchi, Mirik Lake, Sky Walk, Rock Garden, and other add-ons are chargeable separately.
• Route changes due to weather, landslides, road closures, or restrictions may attract extra transport charges.
• North Sikkim waterfall visits depend on the route and prevailing road conditions.
• Extra Gangtok sightseeing not mentioned in the itinerary is chargeable.

Mobile Network & Connectivity

• Mobile networks are generally available, but may be limited in North Sikkim, Tsomgo Lake, Nathula Pass, Lachung, and Lachen.
• Network depends on weather and local infrastructure. Guests should expect possible interruptions.

Accommodation & Meal Policy

• Package category and room category are different and separately mentioned in the proposal and Booking Voucher.
• Meals are provided according to the number of hotel nights booked.
• Meals follow the hotel’s fixed menu and timings.
• Meal Plan Codes:
  • MAP – Breakfast & Dinner
  • CP – Breakfast Only
  • EP – Room Only
  • AP – Breakfast, Lunch & Dinner
• Extra Bed: 10+ years. CNB: 5–10 years. Below 5 years: complimentary unless specified.

Hotel & Room Preferences

• Share room view, floor, heating, balcony, lift, or other requests before confirmation.
• Requests are subject to hotel availability. Alternatives may be suggested if unavailable.
• Hotel allocation and room preferences cannot be guaranteed or changed after confirmation.

Documents Required

• Carry 2 passport-size photographs and original Voter ID or Driving License for permits where required.
• Guests below 18 years must carry a Birth Certificate and required parent ID. Aadhaar may not be accepted for certain permits.
• Original government-issued photo ID is mandatory during the tour.

Remote Region Expectations

• Remote areas include Lachung, Lachen, Yumthang Valley, Gurudongmar Lake, Zero Point, Katao, Zuluk, Nathang Valley, Tsomgo Lake, and Nathula Pass.
• Electricity, power backup, mobile network, hot water, heating, and food options may vary.
• Remote hotels generally provide basic facilities compared to city hotels.
• Weather, snowfall, landslides, and government rules may affect facilities and sightseeing.
• Clarify any specific hotel, heating, or room expectations before confirmation.
• Clear expectations help ensure a smoother travel experience.

Transportation Guidelines

• Transport is point-to-point as per the confirmed itinerary and is not on disposal.
• Vehicle changes may be mandatory due to local taxi union rules.
• Sikkim and West Bengal taxis operate according to applicable local restrictions.
• Local union vehicles may be mandatory for Nathula Pass and Tsomgo Lake.
• Extra sightseeing, waiting, route changes, or destinations are chargeable.

Travel Essentials & Health

• ATMs, fuel stations, medical stores, and repair facilities may be limited in remote areas. Carry cash and essentials.
• Carry warm clothing, rain protection, gloves, caps, and comfortable footwear.
• High-altitude areas may cause discomfort. Stay hydrated, avoid overexertion, and acclimatize properly.
• Carry medicines, first aid, toiletries, snacks, and a power bank.
• Power interruptions may occur. Keep phones, cameras, and power banks charged.

Important Travel Information

• Sikkim hotels generally provide simple and comfortable facilities.
• Rooms are standard category unless otherwise confirmed.
• Hotel check-in and check-out follow hotel policy.
• Carry sufficient cash while travelling to remote areas.
• Nathula Pass remains closed every Monday and is subject to permits, weather, and government rules.
• Nathula Pass permits are non-refundable once issued.
• Optional sightseeing and personalized add-ons are chargeable separately.
• Peak season may cause traffic, permit delays, and waiting time.
• Weather, landslides, road closures, or restrictions may require itinerary changes.
• No refund or alternate sightseeing applies for closures beyond our control.
• Vehicle model, year, tyres, and condition may vary, but the confirmed vehicle category will be provided.
• Report driver, vehicle, or service concerns immediately during the trip.
• Contact your Tour Coordinator for operational assistance.
• Last-minute hotel, sightseeing, or vehicle changes may not be possible.

Optional Adventure Activities

• Rafting, ropeway, paragliding, yak rides, sky walk, and bungee jumping are optional and chargeable.

Baggage Guidelines

• Travel with light luggage, especially for Lachung and Lachen.
• Carry only essential baggage for North Sikkim. Keep excess luggage at the hotel where available.
• Porter services are generally unavailable in North Sikkim.

Environmental Responsibility

• Single-use plastic bottles are restricted in several areas. Carry a reusable water bottle.

Safety Guidelines

• Maintain respectful behaviour with drivers, hotel staff, locals, and fellow travellers.

Pricing & Operational Policy

• Transport costs may change due to fuel prices, taxes, tolls, union rates, or operational expenses.
• Any applicable additional cost will be communicated in advance.
• GST invoice charges will apply as per prevailing government rules.

Booking Policy

• Minimum 30% advance required to confirm the booking.
• Remaining 70% must be paid one day before departure from Srinagar.

Payment Terms

• Preferred modes: UPI, IMPS and Bank Transfer.
• Credit Card payments attract a 2.5% PayU charge and require prior intimation.
• Credit Card payment should be completed on the arrival day.

Cancellation Policy

• 21+ days before arrival: 100% refund.
• Within 21 days of arrival: Non-refundable.