Alleppey Family Tour with Kovalam Kumarakom

• Anything not mentioned in the confirmed Booking Voucher is excluded and may be chargeable.
• Personal expenses, entry tickets, extra meals, tips, camera charges, and activities are excluded.
• Mandatory local taxis, authorized vehicles, shuttles, or vehicle changes are excluded and payable directly where applicable.
• Additional destinations, sightseeing, routes, monuments, or attractions are chargeable extra.
• Route or itinerary changes due to weather, road closures, restrictions, or operational reasons may attract extra charges.
• Extra transport, sightseeing, waiting time, or route deviations requested by the guest are chargeable.

• Hotel check-in and check-out follow hotel policy. Early check-in or late check-out is subject to availability and extra charges.
• Guests are responsible for their belongings, valuables, cash, documents, and electronic items.
• Any damage to hotel property, houseboats, vehicles, or equipment is payable by the guest.
• Guests must follow local customs, environmental rules, wildlife regulations, and destination guidelines.
• Photography, videography, and drones may be restricted at certain locations. Guests must follow applicable rules.
• Package category and room category are different and separately mentioned in the proposal and Booking Voucher.
• Meals are provided according to the number of hotel nights booked.
• Meals follow the hotel’s fixed menu and timings.
  • MAP – Breakfast & Dinner
  • CP – Breakfast Only
  • EP – Room Only
  • AP – Breakfast, Lunch & Dinner
• Extra Bed: 10+ years. CNB: 5–10 years. Below 5 years: complimentary unless specified.
• Share room views, floor, honeymoon setup, adjoining rooms, lift, balcony, or other requests before confirmation. Requests are subject to availability.
• Houseboat timings follow operator policy. AC generally operates during fixed night hours unless stated otherwise.
• Electricity, internet, mobile network, and hot water may be limited in remote hills, forests, islands, and backwaters.
• Some remote destinations in Kerala include:
  • Munnar
  • Thekkady
  • Vagamon
  • Wayanad
  • Poovar Island
  • Gavi
• Facilities such as AC, mobile network, power backup, hot water, and food options may vary in remote properties.
• Weekends, holidays, and peak seasons may cause heavy traffic at popular destinations and sightseeing points.
• Kerala travel time depends on mountain roads, traffic, rainfall, and local restrictions.
• During monsoon, waterfalls, boating, trekking, safaris, and activities may be restricted for safety.
• If a GST invoice is required, an additional 5% GST will apply.
• Original government-issued photo ID is mandatory wherever required.
• Mobile networks are generally good, but coverage may be limited in forests, hills, and backwaters.
• Transport is point-to-point and not on disposal. Extra sightseeing, waiting, route changes, or vehicle usage are chargeable.
• Report any driver, vehicle, hotel, or service concern immediately during the trip.
• Transport costs may change due to fuel prices, taxes, tolls, permits, or operational expenses. Any extra cost will be communicated.

Booking Policy

• Minimum 30% advance required to confirm the booking.
• Remaining 70% must be paid one day before departure from Srinagar.

Payment Terms

• Preferred modes: UPI, IMPS and Bank Transfer.
• Credit Card payments attract a 2.5% PayU charge and require prior intimation.
• Credit Card payment should be completed on the arrival day.

Cancellation Policy

• 21+ days before arrival: 100% refund.
• Within 21 days of arrival: Non-refundable.